FAQ

Use the toggles below to view the answers to our most frequently asked questions. If you can’t find the information you are looking for please contact the Festival by using the Contact Form.

How do I get a Festival Pass?

Purchase online for great savings or from the Ticket Office in the Perisher Ski Tube Terminal at the Festival. If you buy online you will receive an email invoice/receipt which you need to bring with your credit card to the festival office at Perisher Valley Ski Tube Terminal. After validation you will receive a wristband for entry to all events.

Can I buy a ticket for just one concert?

No. Only day, evening and 4-Day Festival passes are available. Click here to see the pricing.

How much is a Child's Festival Pass?

Children under 15 are free with a paying adult.

Can I get a Refund?

There are no refunds unless the event is cancelled.

Can I come just for one day?

Yes. You can purchase tickets for Friday or Saturday evening only (valid from 5pm) or a day ticket for either Saturday , Sunday or Monday only.

Where can I stay?

Click here for a full list of Festival package bed and breakfast options. There are great value packages available throughout Perisher, Smiggins and Guthega, starting from $327. A number of these properties are also Festival venues. Apartment, camping and caravan options are available in Jindabyne 30km away. Note: A bus will run from Jindabyne to the Festival over the long weekend.

Are there any free events?

No. All events and venues require a validated armband for entry.

Where can I park?

OVERNIGHT: The Perisher Skitube Terminal down the hill at Bullocks Flat is the best overnight option. There is plenty of parking and the train will be running on its early season schedule. Please check online for train schedule and ticket prices. DAY: There is plenty of day parking in Perisher Valley and limited overnight parking may be allowed in Smiggin Holes, weather dependant. Please note all 2WD cars must carry snowchains in the National Park.

What should I wear?

Remember it is “Australia’s Coolest Festival”. Night time temperatures may drop below zero and daytime not much warmer. All festival venues are indoors but you will need warm clothing, weatherproof jacket, hat, gloves and waterproof footwear or boots are appropriate for getting between venues.

How do I get between venues?

It is only a short walk between some venues. For longer distances there will be a free shuttle, and if Mother Nature comes to the party – over snow!

Will there be skiing?

Snow conditions can be unpredictable at the beginning of the season. However the Perisher Resort starts snowmaking in May and there has been skiing available for all of our previous Festival weekends.

Can I buy food at the festival?

Yes. There are a variety of food outlets in the resort and throughout the venues.

Can I bring my own alcohol?

No. All venues are licensed.

Can children go into venues?

Most venues allow children when accompanied by an adult, except for the following: Bazil’s Bar (all hours), The Man From Snowy River (after 10pm).

Essential info

FESTIVAL INFO LINE: 1300 811 324

FESTIVAL TRANSPORT: 1300 811 324

SKITUBE INFO & TIMETABLE: Visit the Skitube website

OFFICE OPENING TIMES (during the Festival)
• Friday 9am to 11pm
• Saturday 9am to 8pm
• Sunday 9am to 8pm
• Monday 9am to 2pm